Our Unique Approach
You likely desire to be quickly self sufficient in your lean transformation and in short order develop a continuous improvement culture and we work to get you there only recommending our services when the expertise for certain steps does not exist within your team. We do not work on contracts but instead provide expertise in determining the best method for you in reaching your financial and non-financial targets and then work on an event by event basis with 96% of our clients contracting additional support based on previous successes. We have realized there is not one implementation method that will fit all high mix/low volume companies, service providers and job-shops, but we have developed some distinct methods that can be customized depending on your current state and your short & long term goals. We spend a great deal of time working with specialized tools to improve the business systems, for us it is the entire “lean enterprise” we strive to improve, not only “lean manufacturing” because your type of company likely experiences higher overhead costs, compared with high volume manufacturers.
We work with a “learn by doing” approach instead of pure training. We take into account the current cultural issues and the measurements that management is responsible for improving. At whatever stage you are in regarding your lean transformation, we work quickly through either our customized high mix/low volume or job-shop assessment tools in determining what specialized lean tools are applicable and which can be implemented with minimal external support and where it is advisable to use our expertise to facilitate an approach to move quickly towards reaching aggressive numeric targets. We strive to develop the skills in-house so future events can be facilitated without external support. We also offer to you all the materials we use so you can rapidly manage your own events.
Our real value is convincing the doubter’s or those sitting on the fence about the power of lean. This is done through our years of hands on experience and providing answers for all the specific questions, then working with the team to implement a simple system that is measurable and achieves the desired results.
Although lean transformations require cultural changes that can take some time, our expertise has lead to a Return on Investment that has readily exceeded 300% and periodically nearing a four digit ROI. We are comfortable working with top managers and their concerns regarding change as well as clarifying for the operators the reasons and benefits the improvements will bring. Again we are confident enough in our abilities that we do not try to sell you on signing a contract, but work hard at each an every event so our ROI gets us invited back.
We guarantee to deliver results and will provide a full refund of fees if you do not experience productivity improvements.